Frequently Asked Questions
What are your prices?
Pricing is based on a variety of things such as distance, breed, and size.
How far do you travel?
We typically travel within a 15 mile radius of South Philadelphia.
Do I have to be present for the groom?
No, you do not! The perk of having us come and groom is that we do everything inside of our van for your convenience. We shoot you a message once we park and when we’re finished.
Are other dogs present?
During your groom, we only allow your household pets to be present. If you’d like to have more than one dog get pampered, we can get the job done!
How long does a groom typically take?
With no haircut, the time can take anywhere from 60-90min. With a haircut, depending on size and breed, it can take 75-120min (or more on occasion.)
How do I book a pamper?
All new clients are required to complete the application on out site. We do require updated vaccines to be on file for each dog. From completing your application, a team member will reach out to you to discuss services, pricing, and availability.
How often should I get my dog groomed?
Depending on breed, dogs should be on a 4-6 week schedule.
Can I pick my services?
We are an all inclusive grooming company and only provide our full service package for pampers.
Do you do anal glands?
Due to manual labor needed after the completion, we do not offer this service.
How far in advance should I book a pamper?
We encourage you to reach out at least two weeks in advance.